Terms of Service

Last updated: May 13, 2026


1. Acceptance of Terms

By accessing or using the website at TariffRefundRecovery.com (the "Site") or submitting a claim review request, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Site. These Terms apply to all visitors, users, and others who access or use the Site.

2. Description of Services

Tariff Refund Recovery ("Company," "we," "us," or "our") provides customs brokerage and tariff refund recovery services to importers of record who may be eligible for refunds of IEEPA tariffs pursuant to applicable federal law and U.S. Customs and Border Protection ("CBP") procedures. Our services include reviewing import history, identifying eligible entries, preparing and filing CAPE Declarations through the CBP ACE Portal, and coordinating with CBP on your behalf. We are licensed customs brokers. We are not attorneys, and nothing on this Site or in our communications constitutes legal advice. If you require legal counsel, you should consult a licensed attorney.

3. Eligibility

Our services are available to businesses and individuals who are importers of record and who paid IEEPA tariffs on goods imported into the United States. By submitting a claim review request, you represent that you are authorized to act on behalf of the importing entity and that the information you provide is accurate and complete to the best of your knowledge.

4. No Guarantee of Results

We make no guarantees regarding the outcome of any claim. Refund eligibility, amounts, and timelines are determined by CBP and applicable federal law, not by us. Past results described on this Site are illustrative only and do not guarantee similar outcomes. Results vary based on individual import history, entry liquidation status, applicable deadlines, and CBP processing.

5. Fees and Payment

We operate on a contingency basis — we charge no upfront fees. Our compensation is a percentage of the refund amount actually recovered on your behalf, as agreed in a separate engagement agreement. You will not owe us any fee if no refund is recovered. The specific fee percentage and terms will be disclosed in writing before we begin work on your claim.

6. Deadlines and Time-Sensitive Nature

Tariff refund claims are subject to strict statutory and regulatory deadlines, including but not limited to the 80-day Phase 1 window and the 180-day protest deadline from the date of entry liquidation. We are not responsible for missed deadlines resulting from your failure to submit accurate and complete information in a timely manner, or from delays outside our reasonable control. Time is of the essence in this matter.

7. Your Responsibilities

You agree to: (a) provide accurate, complete, and timely information about your import history; (b) cooperate with our requests for documentation, including entry summaries, CBP Form 7501, and other customs records; (c) promptly notify us of any changes to your contact information or business status; (d) not misrepresent your eligibility or import history. Providing false or misleading information may constitute fraud and could expose you to civil and criminal liability.

8. Intellectual Property

All content on this Site, including text, graphics, logos, and design, is the property of Tariff Refund Recovery or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on this Site without our express written permission.

9. Disclaimer of Warranties

THE SITE AND ITS CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, TARIFF REFUND RECOVERY AND ITS OFFICERS, EMPLOYEES, AGENTS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE OR OUR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM SHALL NOT EXCEED THE FEES ACTUALLY PAID BY YOU TO US IN THE THREE MONTHS PRECEDING THE CLAIM.

11. Indemnification

You agree to indemnify, defend, and hold harmless Tariff Refund Recovery and its officers, employees, agents, and licensors from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Site; (b) your violation of these Terms; (c) your provision of inaccurate or misleading information; or (d) your violation of any applicable law or regulation.

12. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Connecticut, without regard to its conflict of law provisions. Any dispute arising out of or relating to these Terms or our services shall be resolved by binding arbitration in Fairfield County, Connecticut, in accordance with the rules of the American Arbitration Association, except that either party may seek injunctive or other equitable relief in a court of competent jurisdiction.

13. Changes to These Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page with a revised effective date. Your continued use of the Site after any changes constitutes your acceptance of the revised Terms.

14. Contact Us

If you have questions about these Terms, please contact us at: Tariff Refund Recovery 90 Post Road W Westport, CT 06880 Phone: (203) 246-9449


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